Key takeaways
- Compare typical evening speeds, not just headline Mbps.
- Check contract length and modem costs.
- Bundles are not always cheaper.
Internet plans differ on real-world speeds, contracts, and hidden fees. Here is how to compare them fairly.
On this page
What to compare
Monthly price, typical evening download speed (ACCC data), upload speed, contract term, modem cost, and setup fees. Match speed tier to your NBN technology capability.
Bundles and extras
Phone, entertainment, and mobile bundles may add value — or lock you into overpriced services. Calculate total cost vs buying best-in-class separately.
Switching providers
Most switches complete within days to weeks. Your NBN connection stays active — only billing changes. Retention teams may offer discounts if you call to cancel — compare their offer against market quotes.
General information only — not personal financial advice. Consider your own circumstances and read the Product Disclosure Statement (PDS) before purchasing any policy. Moneyhero may earn referral fees from some providers when you switch through us; this does not change how results are ordered. How we compare
Frequently asked questions
Comparing NBN plans — contract terms, fees, evening speeds, and modem costs.
Is a no-contract NBN plan worth paying more for?
Often yes — the flexibility to switch without penalty is valuable given how frequently RSP pricing and network performance change. The monthly premium over a contracted plan is typically $5–$15; if you switch or move within 12 months, the total saving exceeds the extra monthly cost.
Should I use my own modem or rent one from the RSP?
Using your own compatible modem avoids a monthly rental fee ($5–$15) and gives you more control. Ensure the modem is compatible with your NBN technology type. RSP-supplied modems are sometimes easier for fault diagnosis, as the provider can confirm the equipment is correct.
What are setup fees and are they negotiable?
Setup fees ($60–$100 for new connections or technology changes) are common but often waived during promotional periods or if you ask. For address changes on the same NBN technology, there may be no setup fee. Always ask about waiver options before signing up.
How do I check ACCC NBN performance data?
The ACCC publishes quarterly 'Measuring Broadband Australia' reports on its website, showing average speeds by RSP and technology type. These reports use monitoring hardware in real homes, making them the most objective comparison of actual delivered speeds available.